Saturday, October 24, 2009

I have fallen into an Ebay email scam. Advice?

Yesterday afterschool I checked my email and recieved an email from Ebay saying my account was suspended. The day before that I was fine and decided to printout all my ebay invoices. So, I get this email and it says that I have invalid contact information. I found that impossible because I put in my address correctly. So, I clicked the link in the email and put in my username/password. Now that I think about it, I've come to the point where I've finally realized that I fell for this Ebay phishing scam.





I've tried to contact Ebay, but no reply?





What to do now? Is Amazon.com safer than Ebay?





Thanks.

I have fallen into an Ebay email scam. Advice?
forward the email to spoof@ebay.com and they will give you instructions on what to do
Reply:this is not eBay's fault, it's yours, of course, for falling for a phishing scam. eBay, or Amazon, or Half.com, NEVER contact you except by your full name. You should forward the email to spoof@ebay.com, and take immediate steps to protect your bank account, if you gave them that information. Then contact eBay and tell them you need to change your account and password. Go here and click on Change your account.


http://www.ebay.ph/helpIndex?page=helpRe...
Reply:1.Try changing your password - it may already have been changed but give it a try.





2. Contact eBay and inform them that your account has been hijacked.





I hope your bank account or credit card details are not available to the scammers? If they are, contact your bank and credit card company to tell them to block any eBay transactions.





Fortunately eBay will cover you against fraud but you MUST contact them about it.
Reply:E bay has resolved things rather easy for some friends keep searching till you find a phone number and talk to someone in their fraud division.


Send them exactly what you wrote here and if it involves one of you bank accounts contact the issuing bank.


If e bay still doesn't respond contact your local AG"S office and ask for the consumer fraud division.


Joe
Reply:what you need is to buy and install the new Norton 360 anti virus, anti phishing and anti anti with fraud monitoring it does wonders.


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